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Alerts

1. Why do the links in my email alert not work?

This is likely because HTML is not enabled in your email program. If you do not know how to enable HTML in your email client, please contact us at helsebiblioteket@mcmasterhkr.com and let us know the email program and version you are using and we will attempt to assist.

2. When I press on the View on PubMed button, PubMed doesn't open.

This is likely because you have a pop-up blocker installed in your Internet browser. You can correct this problem by either of the following fixes. NOTE: Using either of the options above should allow PubMed to open. If you still are unable to access PubMed, please contact us at helsebiblioteket@mcmasterhkr.com.

Solution 1
  1. On the toolbar in Internet Explorer go to Tools / Internet Options and select the Privacy tab and then select Settings under the Popup Blocker area at the bottom of the screen;
  2. In the Address of website allowed field, add http://plus.mcmaster.ca/helsebiblioteket and then press the Add button. The website should now appear under the Allowed sites section.
Solution 2
  1. Follow the instructions for (#1) in Solution 1 above then go to Notification and Filter Level and change the Filter Level from High to Medium.

3. Not receiving email alerts yet?

To receive email alerts you must be a registered user.

If you have already registered, go to My Account -> Update My Profile.

In the Personal Information section:

  1. check that your email address is correct
In the Personalized Alert Settings section:

  1. check that your Email alert frequency is not set to No email alerts.
  2. check that you have selected at least one Discipline or Specialty
  3. be sure to press Save Changes at the bottom of the page.

4. How do I avoid alerts going into my Junk Folder?

How do I avoid alerts going into my Junk Folder?

If an email accidentally ends up in your junk mail:

Microsoft Office Outlook

Note: If you retrieve your alerts on multiple computers, you will need to choose this setting within Outlook on each computer.

2010
  • Right-click the alert in your junk mail folder.
  • Point to Junk.
  • Click Never block sender’s domain (@example.com).
2007 and 2003
  • Right-click the alert in your junk mail folder.
  • Point to Junk E-mail.
  • Click Add Sender’s Domain (@example.com) to Safe Senders List.
Gmail
  • Open the e-mail.
  • Click the drop down arrow next to ‘Reply’ in the email header.
  • Click Add mac plus to Contact List

Resources

1. When I press on the View on PubMed button, PubMed doesn't open.

This is likely because you have a pop-up blocker installed in your Internet browser. You can correct this problem by either of the following fixes. NOTE: Using either of the options above should allow PubMed to open. If you still are unable to access PubMed, please contact us at helsebiblioteket@mcmasterhkr.com.

Solution 1
  1. On the toolbar in Internet Explorer go to Tools / Internet Options and select the Privacy tab and then select Settings under the Popup Blocker area at the bottom of the screen;
  2. In the Address of website allowed field, add http://plus.mcmaster.ca/helsebiblioteket and then press the Add button. The website should now appear under the Allowed sites section.
Solution 2
  1. Follow the instructions for (#1) in Solution 1 above then go to Notification and Filter Level and change the Filter Level from High to Medium.

2. What if I can’t get exactly the resource I want?

While getting exactly the resources you want may not always be easy depending on your location, etc, Pyramidesøket is set up to find the current best evidence at several levels of the 5S pyramid. So if you can’t get it from, say, DynaMed Plus, try one of the other resources!

References

1. How do I download references into EndNote?

  1. Select articles for download by selecting the check-box next to the article title(s) (you can select multiple articles if on the same page).
  2. Press the With Selected... button at the top of the citation list.
  3. Press the Download for EndNote / RefMan / RefWorks option.
  4. When prompted, select Save or Save As
  5. Select a name and location for the text file and press Save.
  6. Open an existing Endnote database or create one by going to File ->New
  7. To Import the file press Choose File, then select Import
  8. In the Import window, select PubMed (NLM) from the Import Option - if this choice is not available, press Other filters to get the extended list
  9. To select the text file you want to import Choose file and select the file you saved.
  10. Press Import.

2. How do I download references into Reference Manager?

  1. Select articles for download by selecting the check-box next to the article title(s) (you can select multiple articles if on the same page).
  2. Press the With Selected... button at the top of the citation list.
  3. Press the Download for EndNote / RefMan / RefWorks option.
  4. When prompted, select Save or Save As
  5. Select a name and location for the text file and press Save.
  6. In version 10, select References from top menu (in version 11 selectFile) and select Import Text File… from its submenu.
  7. Press … (beside the Edit filter button) to determine if PubMed.cap is the current filter (if not select it from the list).
  8. Press … (beside the View Text File button) to find text file you wish to import.
  9. Press the Import File button. If second import, choose either Clear or Append to previously imported reference.
  10. Wait until the Import successfully completed message appears, press the OK button and then press the Close button.
  11. All imported references appear on the Imported tab and are also saved directly to the Reference Manager database.

Other

1. How do I adjust the font size in Pyramidesøket?

To adjust the font size in most modern browsers, you can simply adjust the page zoom level by holding the Ctrl key (PC) or Command key (Mac) and then scrolling the mouse-wheel up or down.

To return to the default zoom level, press Ctrl/Command + 0